Privacy Policy

Last updated: June 2026

Introduction

Sienna Geyser ("we", "our", or "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit sienna-geyser.net.

Information We Collect

Personal Data

When you submit enquiries through our website, we may collect:

• Your name
• Email address
• Service preferences
• Any additional information you choose to provide in message fields

Automatically Collected Data

When you access our website, we may automatically collect certain information including:

• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website addresses
• IP address (anonymised where possible)

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries about our services
• Provide quotes and consultation services
• Improve our website functionality and user experience
• Analyse website traffic patterns
• Comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit enquiry forms
• Our legitimate interests in operating and improving our business
• Compliance with legal obligations

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• Service providers who assist in operating our website
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, typically no longer than 24 months from your last interaction with us, unless a longer retention period is required by law.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised policy.

Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Sienna Geyser
47 Maple Street
Birmingham, B12 8HN
United Kingdom

Email: [email protected]